Episode 3 | No Magic Button: Fitfactory’s CEO on Putting Data and Ownership at the Core

In this episode of CEO Stories, we spoke with Jason Pritchard, CEO of Fitfactory, a UK-based MRP and MES software provider for engineering and manufacturing businesses.

When Jason joined the business in 2021, the product was strong and the ambition was there. What wasn't in place yet was the structure to support the next phase of growth.

There was no formal leadership team, and reporting was inconsistent. As Jason shares, they thought there might be a "magic button" to unlock scale. Instead, progress came from getting the right foundations in place:

Since joining Everfield, Fitfactory has kept full operational responsibility within the management team while continuing to grow. The decentralised model gave them the support to scale without losing accountability.

In the interview, Jason reflects on what was harder than expected, how they rebuilt culture and team communication and what other leaders can take away when preparing their business for long-term growth.